Support
We read everything, we just don’t reply to everything.
Pick the channel that fits, include as much detail as you can, and we’ll get back to you within one business day.
General help
Questions about setting up your link, configuring subjects, or managing fields.
support@dropusmail.app →
Report a bug
Something broken? Drop a note with steps to reproduce and what you expected.
bugs@dropusmail.app →
Abuse / takedown
Receiving unwanted messages from a DropUsMail link? We take this seriously.
abuse@dropusmail.app →
Common questions
Can I edit subjects and fields after sharing my link?
Yes — changes apply immediately. Visitors hitting your link see the new subject list and field configuration on their next page load.
Can I turn my link off temporarily?
Yes — disable the slot from your dashboard and the public page will show a friendly “this link is not available right now” message.
What happens if a send fails?
It’s retried with exponential backoff and you’ll see the full history in the audit log.